Terms of Service

These terms govern your use of InfoRx and outline our mutual responsibilities. Please read them carefully before using our services.

Last updated: January 2025

Key Points Summary

InfoRx is not a substitute for professional medical advice
You own your medical data and control access to it
You must be at least 18 years old to use our services
We may update these terms with reasonable notice

1. Acceptance of Terms

By accessing or using the InfoRx platform, website, mobile application, or any other related services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you don't agree to these terms, please do not use our Services.

These Terms constitute a legal agreement between you and InfoRx, a healthcare technology company registered in Nigeria. You must be at least 18 years old and capable of forming a binding contract to use our Services.

2. Account Registration and Responsibilities

Account Creation

To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access to your account
  • Ensuring you exit from your account at the end of each session when accessing InfoRx on shared devices

User Commitments

By creating an account, you commit to:

  • Provide accurate and truthful information about yourself
  • Promptly update your information if it changes
  • Not share your account with anyone else
  • Not create multiple accounts for the same individual

3. Permitted Use of Services

Authorized Uses

Subject to these Terms, InfoRx grants you a limited, non-exclusive, non-transferable, and revocable license to:

  • Access and use our Services for your personal, non-commercial health information needs
  • Upload and store your medical documents for interpretation and record-keeping
  • View AI-generated summaries and explanations of your medical information
  • Manage and organize your personal health records

Prohibited Uses

You agree NOT to use the Services to:

  • Upload or share medical documents or information of other individuals without proper authorization
  • Violate any applicable laws or regulations
  • Impersonate another person or entity
  • Engage in any activity that could harm, disable, or impair our Services
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services for commercial purposes without our prior written consent
  • Upload content that is illegal, harmful, threatening, or otherwise objectionable

4. Medical Disclaimers and Limitations

Not a Substitute for Professional Medical Advice

InfoRx is not a healthcare provider. The information and services provided by InfoRx are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions regarding your medical condition. Never disregard professional medical advice or delay seeking it because of information provided by InfoRx.

AI Limitations

Our AI-powered interpretations and summaries:

  • Are provided for informational and educational purposes only
  • May not capture all nuances of your medical documents
  • Are not 100% accurate and may contain errors or omissions
  • Should be verified with healthcare professionals

Emergency Situations

InfoRx is not designed for emergency medical situations. If you are experiencing a medical emergency, please contact your local emergency services immediately, such as by dialing 112 or 999 in Nigeria, or going to the nearest hospital emergency department.

5. User Content and Medical Records

Ownership of Content

You retain all ownership rights to the medical documents and information you upload to InfoRx. By uploading content, you grant us a limited license to store, process, and analyze your content solely for the purpose of providing our Services to you.

Accuracy of Information

You are solely responsible for ensuring the accuracy and completeness of the information you provide. We do not verify the accuracy of the medical documents you upload or the information you provide.

Sharing Controls

Our platform allows you to control who can access your medical information. You are responsible for managing these sharing permissions and understanding the implications of sharing your medical records.

6. Intellectual Property Rights

InfoRx and its original content, features, and functionality are owned by InfoRx and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Intellectual Property

The following are proprietary to InfoRx:

  • The InfoRx name, logo, and brand elements
  • Our AI algorithms and technology
  • The design, structure, and layout of our website and applications
  • Text, graphics, images, and other content created by InfoRx

Limited License to Use

We grant you a limited license to use our Services for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software without our permission.

7. Limitation of Liability

To the extent permitted by law:

  • InfoRx provides its services "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • InfoRx makes no warranty that its services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
  • InfoRx disclaims all liability for any harm or damages arising out of or in connection with your use of our Services.

Indemnification

You agree to defend, indemnify, and hold harmless InfoRx and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

8. Termination of Service

User Termination

You can stop using our Services and delete your account at any time through your account settings. Upon deletion, we will remove your personal information and medical records in accordance with our Privacy Policy.

InfoRx Termination Rights

We may suspend or terminate your access to our Services:

  • If you violate these Terms of Service
  • If we reasonably believe your use poses a risk to InfoRx or other users
  • For extended periods of account inactivity (with prior notice)
  • If required by law or government authorities

9. Dispute Resolution

Informal Resolution

Before filing a claim against InfoRx, you agree to try to resolve the dispute informally by contacting us at legal@inforx.ng. We'll try to resolve the dispute informally by contacting you via email.

Formal Proceedings

If we cannot resolve a dispute informally within 60 days, either party may initiate formal proceedings. Any legal proceeding shall be brought solely in the courts of Nigeria.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or for other reasons. We will notify you of significant changes by:

  • Sending a notification to your registered email address
  • Posting a notice on our website and in the app
  • Updating the "Last updated" date at the top of these Terms

Your continued use of InfoRx after changes become effective constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using our Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

These Terms shall comply with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian laws relating to data protection, privacy, and electronic communications.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Legal Inquiries: legal@info-rx.org

General Questions: hello@info-rx.org

Address: InfoRx Healthcare Technology
Port Harcourt, Rivers State, Nigeria

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